Shipping Policy

Here at Docs Healthy Hemp we want you to feel confident with your CBD purchase and want to provide you with excellent customer service. We understand the need to compete for your business, so we ship quickly and affordably to ensure you are satisfied.

Orders are shipped next business day and we use USPS priority mail. With this process, orders to anywhere in the continental United States are typically received within 3-4 business days from when the order is placed. You will receive a tracking number within 1 business day of your order via email, so be on the lookout… Sometimes these emails can end up in spam so make sure you check that as well if you don’t see it.

Returns

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to support@docsformulas.com. You will need to provide detailed information for any product damaged and photo proof during that 72 hour time frame of receiving your product(s).

If you are not satisfied with our products, you may request a refund of the full purchase price minus shipping costs within 30 days of the product received date. If it is later than 30 days your refund will not be considered. Customer is responsible for return shipping.

All refunds/exchanges are subject to review and are provided at the discretion of Doc’s Healthy Hemp.

Please submit your request to support@docsformulas.com.

Shopping Time

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